Category: Outlook 365

Support for Microsoft Outlook 365, including webmail via Outlook.com.

Change Password or Reset Security Questions using PWReset

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10/11/2022

10:54 am

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Accounts, Emails, Outlook 365, Security

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This document assumes you already know your password and just want to change your password or update your security questions. 

1. Log into https://pwreset.genesee.edu by choosing the Change Password / Log In option.

 

2. If you’d like to change your password, you may do so on this screen:

 

 

3. If you’d like to change your security questions, you can click the Enrollment tab at the top of the screen, then View my security questions, and then Modify.

Microsoft Office 365 for Home Use (GCC Students)

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09/15/2022

3:10 pm

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Emails, Outlook 365

Go to:  http://www.office.com/getoffice365

  • You will come to a page something like this (it will change, but do not click on the “Student” or “Teachers” links!) 
  • Put your Genesee email address in the box and click “Get Started”  — that will send an email to your Genesee email and you need to carefully follow the directions from there.
  • You should end up with a new account on www.office.com that uses your Genesee email as your username and whatever password you have selected. As a reminder, this password is NOT connected to our existing Genesee passwords.
  • The page you land on will look something like this. You can use the Office components online and save your documents in the cloud storage.

Office 365 online menu

  • If you want to install any components on your personal computer, select the Settings icon in the upper right corner of the screen. Settings button  — or click the link that says “Install Office 2016”  [it may change!]
  • Once there, click on Install in the menu and follow the directions from there.

Office 365 install status

  • You have a limited number of installs for your personal use — you manage where you install the software from the “My Account” menu.

Office 365 manage installs

ATTENTION CHROMEBOOK USERS:  You cannot install Office 365 on your device because it is not running a compatible operating system.  You MAY use the Office 365 applications online through your Office.com account.

Questions should be sent to helpdesk@genesee.edu
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GCC Student Email: Using the Gmail App on a Smartphone

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01/04/2021

1:14 pm

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Accounts, Emails, Outlook 365, Students

GCC student email addresses follow this format:  NetID@my.genesee.edu   where NetID includes your first name initial, some part of your last name, and sometimes a number.  For instance astudent1@my.genesee.edu

GCC student email is managed through Gmail.  You may select and use any mail app you wish, but many students elect Gmail for convenience.  Be sure to enter your NetID and email address NetID@my.genesee.edu when prompted by the app.

Most mail apps will autoconfigure the incoming and outgoing server settings when you elect Gmail.  If you are prompted, use the following server information:

Incoming:  imap.google.com, SSL, port 993

Outgoing: smtp.google.com, SSL, port 465

Turning Webmail O365 Conversations ON/OFF

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01/16/2020

3:21 pm

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Emails, Faculty, Outlook 365, Staff

How to turn OFF focus and conversation mode in Webmail O365 (OWA)

  1. While logged-in to Webmail, click the Settings icon.
  2. In the Setting dialog, make the following changes:
    • Click the slider to turn off Focused Inbox.
    • Select ‘Off’ to disable conversation mode. (Note: You may need to ‘toggle’ this setting by selecting one of the other options in order to force it to take effect.)

Accessing your GCC Faculty/Staff Webmail O365 (OWA)

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01/16/2020

3:11 pm

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Emails, Faculty, Outlook 365, Staff

Step 1: Open a web browser, visit www.outlook.com, and click Sign In. (If prompted to select time zone, scroll to select Eastern time.)

 

 

 

 

 

 

 

Step 2: Enter your GCC NetId followed by @genesee.edu which
looks like NetID@genesee.edu.
This is NOT your GCC email address.  Click NEXT

 

 

 

 

 

 

 

 

 

Step 3:  Enter the GCC password you use to sign into your computer. 
Click Sign in

 

 

 

 

 

 

 

Step 4:  Select your language (English) and time zone (Eastern)

[No visual provided here]

Setting Up Outlook on Your Android Phone for New GCC Faculty/Staff Email Service (Office 365)

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01/14/2020

4:39 pm

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Emails, Faculty, Outlook 365, Software, Staff

Step 1: Download and install the 
Microsoft Outlook app from the Play store

 

 

 

 

 

 

 

 

 

Step 2: Launch the App.  Click Get Started…
and enter yourGCC NetID@genesee.edu [Be sure to use your NetID, not your GCC email address].  Click Continue

 

 

 

 

 

 

 

 

 

 

 

Step 3: When prompted enter your GCC log-in password and click Sign In

 

 

 

 

 

 

 

 

 

Step 4: If asked to set up another account, click Skip

 

Setting Up Outlook on your iPhone for New GCC Faculty/Staff Email Service (Office 365)

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01/14/2020

4:38 pm

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Emails, Faculty, Outlook 365, Software, Staff

Step 1: Download and install the
Microsoft Outlook app from the App store

 

Step 2: Launch the App and enter your
GCC email address, then click Add Account

Step 3: When prompted for your password,
you need to use your GCC NetID, so click
Sign in with another account

 

Step 4: Click Use another account

 

 

 

Step 5: Enter your GCC NetID (not email)
with @genesee.edu