GCC faculty and staff email is archived in the Barracuda Archiver. This means you may retrieve email that you delete (intentionally or unintentionally) from your Inbox.
How to View Barracuda Archived Email:
Step 1: Open a web browser and navigate to https://arc1.genesee.edu/
Step 2: Login with your GCC credentials– the same that you use to log into myGCC and your GCC desktop computer. 
Step 3: Click on the Folders & Tab button, then click on Inbox (or Sent) to view archived messages. 
Last updated: 9/2/2020
Your P drive is a cloud-based storage container, which is available when you are logged into your GCC work station, whether on-campus or through remote access.
Your P drive is a safe and practical location to store your work and course files, and its content is backed up nightly. You are welcome to keep document and image files on this drive and should not experience a problem with ample storage space.
Audio and/or video files– for courses or other purposes– quickly consume storage space and we encourage you not to store them long-term on your P drive. In fact, if you try to save such files, you will receive a message to this effect.
GCC provides a practical and convenient solution for audio and video files called Ensemble. Think of it as a vast cloud-based video and audio shelf, on which you may store a seemingly endless number of such files. In fact, if you record Zoom sessions of your courses, these recordings are automatically uploaded to your Ensemble account. You also may easily create links in your Blackboard course sites to specific Ensemble files, making it easy for students to find and view audio/video content related to your course(s).
If you do not already have an Ensemble account (or are unsure if you have one), contact helpdesk@genesee.edu
(last update 1/4/2023)
NOTE: This remote access system does NOT support Chromebooks or the Chromebook operating system.
1. To work remotely, you will need to request access by creating a Help Desk ticket.
You will be notified by a SNOW (Help Desk ticket) email when your computer is ready for remote access. At the end of the email there will be a Resolution Note that informs you of your computer name. Be sure to click on the email link to accept the resolution so Computer Services is aware of the status of your request.
Mac computer users: Please note that you will first need to download and install the following free Remote Access app from the Apple Store before proceeding. https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12
2. When you have been notified that you are ready for remote desktop connections, open an internet browser (Chrome/Firefox/etc.) on your personal computer or laptop and go to https://sra.genesee.edu. You will see:
3. Log in with your GCC NetID and your password (the same information you use to log into your computer.
4. Click on the Remote Desktop icon to retrieve a custom one-time use package to connect to your desktop.
5. Enter your computer name (Computer Name.genesee.edu) as the Destination, and click the Connect button.
6. Locate the Launch file ending in .rdp that appears in the bottom left of your screen. Click the button and select Open.
7. A Remote Desktop Connection window will appear. Click Connect to start your remote desktop session.
8. You will only have access to ONE screen from your computer.
9. The computer in the office will not display your work. It will show the background that you have set as your desktop before you log in.
10. You will have access to all the resources and devices that you have in the office. If it is a physical device like a scanner, you will see it, but since you are not in the office, you cannot use it.
11. When you are done working remotely, you need to close your session by clicking the X on the blue bar at the top of the screen. The following will pop up confirming you want to disconnect. Click OK.
NOTE: Be careful NOT TO SHUT DOWN your office computer when you are done for the day. Only “log off.” If you shut down your office computer, you will not be able to remote access again without Campus Safety having to make a special trip to your office to power on your computer again.
(last updated 3/19/2020)
All Users (EXCEPT Student Success Center-based staff)
Student Success Center-Based Staff ONLY
How to turn OFF focus and conversation mode in Webmail O365 (OWA)
Step 1: Open a web browser, visit www.outlook.com, and click Sign In. (If prompted to select time zone, scroll to select Eastern time.)
Step 2: Enter your GCC NetId followed by @genesee.edu which
looks like NetID@genesee.edu.
This is NOT your GCC email address. Click NEXT
Step 3: Enter the GCC password you use to sign into your computer. 
Click Sign in
Step 4: Select your language (English) and time zone (Eastern)
[No visual provided here]
Step 1: Download and install the
Microsoft Outlook app from the Play store
Step 2: Launch the App. Click Get Started…
and enter your
GCC NetID@genesee.edu [Be sure to use your NetID, not your GCC email address]. Click Continue
Step 3: When prompted enter your GCC log-in password and click Sign In
Step 4: If asked to set up another account, click Skip
Step 1: Download and install the
Microsoft Outlook app from the App store
Step 2: Launch the App and enter your
GCC email address, then click Add Account
Step 3: When prompted for your password,
you need to use your GCC NetID, so click
Sign in with another account
Step 4: Click Use another account
Step 5: Enter your GCC NetID (not email)
with @genesee.edu
