Help is just a click away!
Step 1: Download and install the Microsoft Outlook app from the Play store Step 2: Launch the App. Click Get Started… and enter yourGCC NetID@genesee.edu [Be sure to use your NetID, not your GCC email address]. Click Continue … Read More…Setting Up Outlook on Your Android Phone for New GCC Faculty/Staff Email Service (Office 365)
Step 1: Download and install the Microsoft Outlook app from the App store Step 2: Launch the App and enter your GCC email address, then click Add Account Step 3: When prompted for your password, you need to use your GCC NetID, so click Sign in with another account… Read More…Setting Up Outlook on your iPhone for New GCC Faculty/Staff Email Service (Office 365)
Accessing Adobe Program (updated 7/12/2021) If you attempt to open an Adobe document (i.e., PDF document) on your GCC desktop computer and you are prompted to sign in with your email address: Rather than entering your GCC email address, type in your GCC NetID@genesee.edu and GCC login password You… Read More…Accessing Adobe Programs
Last updated: 4/13/2020 Network share drives need to be “mapped” to your computer you are using in order to have access to the files. First: Ask the owner of the share drive to email the Help Desk (helpdesk@genesee.edu) and request that you be given access. Second: Follow the steps below… Read More…Mapping a Shared Drive in Windows 10
After a semester or two, your course listing in Blackboard can become quite messy and it’s difficult to tell which are your current semester courses. To organize your course listing, go to the My Courses tab and then point your cursor at the far right end of the My Courses… Read More…Organizing Your Course Listing
The college phone system (all campuses) are support by Computer Services Telecom team. If you are having any issue with your college phone, for example, no dial tone, unable to make any calls, voice mail password, broken phone equipment, etc., you need to send an email to the GCC help… Read More…GCC College Phone Problems
Computer Services uses the term “smart classroom” to describe most of the classrooms on all GCC campuses that are equipped with technology like computers, projectors, interactive or static displays. Computer Services periodically hosts a Classroom Technology Users Group session on the Batavia campus, open to all staff and faculty. … Read More…Smart Classroom Technology Support
Do you need the ability to share content with your students on the large screen in front of the room as well as at individual student computer stations? Do you need your class to complete an online test, assignment, or project? The computer labs located on the second floor of… Read More…Short-Term Use of a T20x Computer Lab
All members of the Genesee Community College community are issued a unique Genesee identification number. This is a 9-digit number that you should use in lieu of your Social Security Number when doing business with campus offices. The number is frequently referred to as an “800 number” because currently all… Read More…GCC ID Number or What is that 800 Number?
Faculty, staff and students are encouraged to obtain a Genesee picture ID card. This card can be used in any campus office as proof of identification when conducting business on a campus and in the library. Students living in College Village need a ID special card; the special ID cards… Read More…ID Cards