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All members of the Genesee Community College community are issued a unique Genesee identification number. This is a 9-digit number that you should use in lieu of your Social Security Number when doing business with campus offices. The number is frequently referred to as an “800 number” because currently all… Read More…GCC ID Number or What is that 800 Number?
(Last updated: 8/4/2021) All Genesee campuses have wireless connectivity available to members of the campus community. The wireless access is open and un-encrypted and we do warn you to be aware of the lack of security on the connection. There is a firewall that does place basic limitations on your… Read More…Accessing GCC Wireless Networks
You can assume that at some point you or the college will have technical problems. There are way too many places for something to go wrong and in the course of a semester, something always does. What to do? First: Call the Help Desk – 1-866-614-5004 –PRESS 1 — someone… Read More…When Technology Problems Happen
Faculty, staff and students are encouraged to obtain a Genesee picture ID card. This card can be used in any campus office as proof of identification when conducting business on a campus and in the library. Students living in College Village need a ID special card; the special ID cards… Read More…ID Cards
The use of computing and information processing resources is a privilege granted by the College to students who have demonstrated an appropriate need in their program of study or work assignment at Genesee Community College. All users of GCC computer resources must comply with the applicable statutes of New York… Read More…Policy – Dealing with Students Who Misuse Computing Resources Proc 420
Genesee computer systems shall not be used for transmission of information that promotes: discrimination on the basis of age, marital status, veteran status, national origin, race, creed, color, gender, religion, disability or sexual orientation; sexual harassment; copyright infringement; personal political beliefs; personal business interests; or any unlawful activity.
Every Campus Center has at least one instructional computer lab as well as a secondary lab where students can complete coursework when there is a class meeting in the instructional lab. Availability of computers will vary from center to center and you should check with the center you wish to… Read More…Computer Labs – Campus Centers
Wikipedia defines Phishing as: the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication There will be an occasional uptick in emails, some not even addressed to you, about “Confirming” something involving… Read More…Phishing
myGCC is a ‘portal’ to different sets of information and services. For students, myGCC has: links to Banner Self Service which include registration, schedules, online payment and degree audits your Genesee email links to online course material in My Courses Financial Aid links (in the “Student” tab) to Apply for… Read More…What’s Inside myGCC?
There are multiple options available when you need technical help: Telephone Call the 24×7 Central Call Center (CCC) at 1.866.614.5004 (toll free)– PRESS 1 and wait for a technician Email Send an email to helpdesk@genesee.edu at any time with technical problems, issues, and requests The Help Desk email is monitored… Read More…Where to Get Technical Help