Help is just a click away!
The college phone system (all campuses) are support by Computer Services Telecom team. If you are having any issue with your college phone, for example, no dial tone, unable to make any calls, voice mail password, broken phone equipment, etc., you need to send an email to the GCC help… Read More…GCC College Phone Problems
Computer Services uses the term “smart classroom” to describe most of the classrooms on all GCC campuses that are equipped with technology like computers, projectors, interactive or static displays. Computer Services periodically hosts a Classroom Technology Users Group session on the Batavia campus, open to all staff and faculty. … Read More…Smart Classroom Technology Support
Do you need the ability to share content with your students on the large screen in front of the room as well as at individual student computer stations? Do you need your class to complete an online test, assignment, or project? The computer labs located on the second floor of… Read More…Short-Term Use of a T20x Computer Lab
Banner is GCC’s primary information management system, and Banner Self Service (BSS) provides you with important resources and tools. You are responsible for ensuring that personal information about you—namely your permanent address, non-GCC alternate email address, and phone number—is correct and current. Why will keeping your personal information in BSS… Read More…Updating Personal Information in BSS
Banner is GCC’s primary information management system, and Banner Self Service (BSS) provides you with important resources and tools. To access BSS, log in to myGCC. To get there, first go to the college home page (www.genesee.edu) , click the myGCC link at the top, and log in. Then go… Read More…What is Banner Self Service?
All members of the Genesee Community College community are issued a unique Genesee identification number. This is a 9-digit number that you should use in lieu of your Social Security Number when doing business with campus offices. The number is frequently referred to as an “800 number” because currently all… Read More…GCC ID Number or What is that 800 Number?
(Last updated: 12/17/2024) All Genesee campuses have wireless connectivity available to members of the campus community. The wireless access is open and un-encrypted and we do warn you to be aware of the lack of security on the connection. There is a firewall that does place basic limitations on your… Read More…Accessing GCC Wireless Networks
You can assume that at some point you or the college will have technical problems. There are way too many places for something to go wrong and in the course of a semester, something always does. What to do? First: Call the Help Desk – 1-866-614-5004 –PRESS 1 — someone… Read More…When Technology Problems Happen
The browser check will take a look at your browser configurations and tell you what setting you have. It’s useful to try this with both Internet Explorer and Fire Fox. There’s no guarantee that the browser check will pick up every problem but it can help; this is especially useful… Read More…Browser Check
Faculty, staff and students are encouraged to obtain a Genesee picture ID card. This card can be used in any campus office as proof of identification when conducting business on a campus and in the library. Students living in College Village need a ID special card; the special ID cards… Read More…ID Cards