Setting Up Outlook on your iPhone for New GCC Faculty/Staff Email Service (Office 365)

Step 1: Download and install the
Microsoft Outlook app from the App store

 

Step 2: Launch the App and enter your
GCC email address, then click Add Account

Step 3: When prompted for your password,
you need to use your GCC NetID, so click
Sign in with another account

 

Step 4: Click Use another account

 

 

 

Step 5: Enter your GCC NetID (not email)
with @genesee.edu

 

 

 

 

Conversation Mode in Outlook Web Access (OWA)

Since the upgrade to Mail16 in July of 2018, the inbox sort view may be different than what was previously the norm. When you access your email via the web, or OWA, the default sort setting is “CONVERSATIONS BY DATE” mode.  This option groups emails by conversation (subject line), rather than date.

How do you turn Conversations OFF, so email messages display the most recently received, regardless of sender or subject line?`

  1. Access OWA from the GCC home page and log in.
    Clip from the heading of the GCC website, with the 'Email' link circled Clip from the GCC webmail login screen, with the User name and Password fields circled.
  2. Look above the list of email messages for CONVERSATIONS BY DATEDownward-pointing arrow  Click on the down arrow Downward-pointing arrow  to display the options menu.  Near the bottom of the menu, select Off under Conversations.
    Clip from the GCC webmail screen (Outlook Web App), showing conversations, sorted by date. The pull-down element to select sorting method is circled, and reads 'CONVERSATIONS BY DATE.' The 'CONVERSATIONS BY DATES' pull down is shown fully expanded. The 'CONVERSATIONS' section of the menu is circled; 'On' is checked, 'Off' is highlighted in yellow.

Result – Your email messages will display by date, with the most recent at the top, regardless of the sender or subject. This setting will remain in effect after you log off and will not change unless you return to the menu and make a change.

NOTE: These directions apply only to accessing your GCC email via OWA, NOT through Outlook on a GCC computer.

Phishing

Wikipedia defines Phishing as: the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication

There will be an occasional uptick in emails, some not even addressed to you, about “Confirming” something involving a username and password.

Genesee will never ask you to confirm things like passwords in an email like that. And we never will use a non-named email account like “admin” or “administrator” or “support” to ask you to do anything with your account. Even things with my name on it that come out of nowhere asking you for your username and password are to be suspect.

As always, when in doubt, do ask. Contact the Help Desk (helpdesk@genesee.edu) or Computer Services staff in Batavia. We’re glad to help you figure out whether something is legit or not.

If you get any of those “Confirming” emails, if you have your spam filter turned on and have the voting links at the bottom, do mark them as spam so CanIt learns that this is spam faster. If you don’t have your spam filter on, simply delete the message. As long as you only open the message and do not click on any of the links, you should be fine.

Faculty/Staff Account Request Form

The link below is for use only by authorized staff who are requesting network, email and/or Banner accounts for new employees or employees with new responsibilities.

https://argos3.genesee.edu/Argos/awv/#explorer/Production%00GCC%20Public/GCC%20Account%20Request/Dashboard

Only use this form for new accounts. Access not requested with the initial Network Account Request can be requested — at any time — simply by sending an email to helpdesk@genesee.edu