Turning Webmail O365 Conversations ON/OFF

Greg Brooks

How to turn OFF focus and conversation mode in Webmail O365 (OWA)

  1. While logged-in to Webmail, click the Settings icon.
  2. In the Setting dialog, make the following changes:
    • Click the slider to turn off Focused Inbox.
    • Select ‘Off’ to disable conversation mode. (Note: You may need to ‘toggle’ this setting by selecting one of the other options in order to force it to take effect.)