phone – SUNY GCC – Help Desk

Accessing Your GCC Office Voice Mail Remotely

by Greg Brooks

03/19/2020

8:27 am

Comments Off on Accessing Your GCC Office Voice Mail Remotely

Phone, Remote Access

phone, remote, remotely, telephone, voice mail, voicemail

(last updated 3/19/2020)

All Users (EXCEPT Student Success Center-based staff)

Dial GCC’s main number: 585-343-0055
When Auto Attendant starts, dial 6400
Enter your extension number, followed by the # key
Enter your password, followed by the # key
To Play/Listen to messages, press 2
To Go to the Next Message, press 6
To Delete a message, press 76

Student Success Center-Based Staff ONLY

Dial GCC’s main number: 585-343-0055
When Auto Attendant starts dial 5400
When prompted to enter the extension of the person you are trying to reach, press the # key
When prompted for a mailbox number, enter your extension
Enter your security code
To Play/Listen to messages, press 1
To Delete a message, press 4
To Review a message, press 6

GCC College Phone Problems

by Alyssa Shortridge

07/07/2017

3:58 pm

Comments Off on GCC College Phone Problems

Faculty, Staff

phone

The college phone system (all campuses) are support by Computer Services Telecom team.

If you are having any issue with your college phone, for example, no dial tone, unable to make any calls, voice mail password, broken phone equipment, etc., you need to send an email to the GCC help desk email: helpdesk@genesee.edu and include the following information:

Campus –
Room –
Campus phone number(s) –
Request/Issue:

Include in your email:

Is there dial tone, is there static on the line, a working phone number to contact you.

Someone from the telecom team will contact you to discuss/research your request/issue further.