Unblock/Block Pop-Up Windows in Common Web Browsers

A web browser may be set to allow or disallow pop-up windows– with select or all websites.  We do not recommend that you disable pop-up blocker all together.  If you wish to change the blocker in your web browser, consult these directions.  Note that these directions are not comprehensive and may vary across different hardware/operating systems (e.g., Windows, Mac, iOS, Android, desktops, laptops, smart devices) and versions of a web browser.

 

CHROME (WINDOWS)

By default, Chrome will notify you when a pop-up is blocks and give you an option to see it. To turn off pop-up blocker, follow these instructions:

  1. Click the Customize and control Google Chrome menu (the three dots in the upper right corner)
  2. Select Settings.
  3. Click Advanced at the bottom.
  4. Under Privacy and security, click the Site Settings button.
  5. Select Pop-ups and redirects.
  6. To disable the pop-up blocker uncheck the Blocked (recommended) box.
  7. To enable pop-ups on specific sites, check Blocked (recommended) and click Add next to Allow and enter the URL(s).

FIREFOX (WINDOWS)

  1. Select the three horizontal bars in the upper right corner.
  2. Select Options.
  3. Select the Privacy and Security tab.
  4. To disable the pop-up blocker, uncheck the Block pop-up windows box below Permissions.
  5. To allow specific pop-ups, click Exceptions and enter the URL(s).
  6. Close the window.
  7. Click OK.

EDGE (WINDOWS)

  1. Open your Microsoft Edge browser
  2. Go to Settings, then select more > Settings > Privacy & Security
  3. Under Security, switch Block pop-ups to off to disable the pop-up blocker

INTERNET EXPLORER (WINDOWS IE 8 AND EARLIER)

  1. Click Tools.
  2. Click Pop-up Blocker.
  3. Click Turn Off Pop-up Blocker.

INTERNET EXPLORER (WINDOWS IE 9 AND LATER)

  1. Click the GEAR icon and select Internet Options.
  2. Select the Privacy tab.
  3. Uncheck Turn on Pop-up Blocker to disable the pop-up blocker.
  4. Click the Settings button to disable pop-up blockers for specific sites.
  5. Click OK.

 

CHROME (MAC)

By default, Chrome will notify you when a pop-up is blocks and give you an option to see it. To turn off the pop-up blocker, follow these instructions:

  1. Click the Customize and control Google Chrome menu (the three dots in the upper right corner)
  2. Select Settings.
  3. Click Advanced at the bottom.
  4. Under Privacy and security, click the Content Settings button.
  5. Select Pop-ups and redirects.
  6. To disable the pop-up blocker uncheck the Blocked (recommended) box.
  7. To enable pop-ups on specific sites, check Blocked (recommended) and click Add next to Allow and enter the URL(s).

FIREFOX (MAC)

  1. Select Preferences from the Firefox menu.
  2. Select the Privacy and Security tab.
  3. To disable the pop-up blocker, uncheck the Block pop-up windows box below Permissions.
  4. To allow specific pop-ups, click Exceptions and enter the URL(s).
  5. Close the window.
  6. Click OK.

SAFARI (MAC)

  1. From the Safari menu, select Preferences
  2. Click Websites at the top of the window
  3. Select Pop-up Windows.
  4. To disable the pop-up blocker select Allow next to When visiting other websites.
  5. To allow specific pop-ups, navigate to the web page, follow steps 1-3 and then select Allow next to the name of the site.

 

Browser Check

The browser check will take a look at your browser configurations and tell you what setting you have. It’s useful to try this with both Internet Explorer and Fire Fox. There’s no guarantee that the browser check will pick up every problem but it can help; this is especially useful if you do not know how your browsers are configured or you are using a computer that you do not own (i.e. work, a library).

First, check to see what browsers Blackboard supports. You can do that on the Blackboard Support Page. (As of June 2017, Genesee is on “2017 Q2”)

Now, let’s see what browser you actually have.

One possible browser check: https://www.whatismybrowser.com/

Now. Just because your browser may be “out of date” doesn’t mean it won’t work.

You need to put the Blackboard list and the results of the test together to see if your browser will actually work.

Still confused? Send an email to helpdesk@genesee.edu and tell us what browser you’re using and we’ll help figure out if you need to do anything about that!