All Articles

WHERE DO I START? (Click here!)

How to use the knowledge base and look for the help you need.

explanations

Why things are. Not always technical.

accounts

Banner

Includes Banner Self Service and Banner INB

Blackboard

Blackboard hosts online courses and online course materials; face to face courses may use Blackboard to supplement instruction

browsers

Information on supported browsers and browser issues.

computer labs

cybersecurity

email

EMPLOYEE

events

related to event promotions

Everyone

Information for faculty, staff and students

faculty

Genesis

help desk

The "physical" help desk, as opposed to the electronic documentation.

home computers

Information related to working from home or work

IFAS

Information For All Students

library

maintenance

online classes

This is mostly for students:

A collection of information related to taking classes online. Both technical things you can do as well as what you should be looking at when an instructor tells you to "check Blackboard for the information."

policies

remote access

Documentation on how to connect to P drives and Banner remotely (i.e. from home).

security

software

staff

students

video

The information includes a video or video demonstration

wireless